Interpersonal
Figurehead
Perform social and legal duties, act as symbolic leader
Greet visitors, sign legal documents, attend ribbon cutting ceremonies,
host receptions, etc.

MANAGERIAL ROLES (Henry Mintzberg)

Category
Role
Activity
Examples

Informational
Monitor
Seek and acquire work-related information
Scan/read trade press, periodicals, reports; attend seminars and
training; maintain personal contacts

Disseminator
Communicate/ disseminate information to others within the organization
Send memos and reports; inform staffers and subordinates of decisions

Spokesperson
Communicate/transmit information to outsiders
Pass on memos, reports and informational materials; participate in
conferences/meetings and report progress

Geber aq sacmalama

ORGANIZATION: A group of people with a specific goal.

MANAGEMENT: The process of reaching organizational goals by working with and through people and other organizational resources.

ORGANIZATIONAL EFFECTIVENESS versus ORGANIZATIONAL EFFICIENCY

MANAGERIAL FUNCTIONS / MANAGERIAL SKILLS / MANAGERIAL ROLES

MANAGERIAL FUNCIONS: 1. PLANNING 2. ORGANIZING 3. LEADING 4. CONTROLLING

MANAGERIAL SKILLS: 1. CONCEPTUAL SKILLS 2. HUMAN (INTERPERSONAL) SKILLS 3. TECHNICAL SKILLS

MANAGERIAL ROLES

INFORMATIONAL ROLES

INTERPERSONAL ROLES

DECISIONAL ROLES

George R. Terry: ''Management is a distinct process consisting of planning, organising, actuating and controlling; utilising in each both science and art, and followed in order to accomplish pre-determined objectives."

Peter Drucker: Management is a multipurpose organ that manage a business and manages Managers and manages Workers and the Work.

Peterson and Plowman: "Management may be defined as the process by means of which the purpose and objectives of a particular human group are determined, clarified and effectuated"

Harold Koontz: "Management is the art of getting things done through others and with formally organized groups."

Mary Parker Follett: Management is the "art of getting things done through people."

F.W. Taylor: "Management is the art of knowing what you want to do and then seeing that they do it in the best and the cheapest way."

Henry Fayol: "To manage is to forecast and to plan, organize,to command, to co-ordinate and to control."

Louis Allen: “Management is what a manager does.”

Michael Nolty: "Management is the process of getting activities completed efficiently with and through other people."