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the world which people live stands on a fundamental things. communication is the most important of these basics. the era what now called “communication era”. without communication skills people can not survive in this world as a healthy normal person. communication is also stands on some basics. listening is one of the most important compounds in communication. according to members of the international listening association listening means “the process of receiving, constructing meaning from, and responding to spoken and/or nonverbal messages” (bronwell, 2002, p. 48). listening has a significant importance to build a effective communication. it is aslo important for emphatic communication. lacking of listening can defnitely cause many communication mistakes.